I have been using A2Hosting for 10 years and I seldom need to talk to support. But when I do, I always get fast and professional help. Thanks for the professional hosting and support.

yeah, i love service of A2 Hosting! Friendly and Amazing !

xcellent support from A2 hosting. Cheers!

excellent hosting.. Great support

Quick response , nice team

I placed an order for migration, despite my source hosting had many limitation to access data and content for migration process but A2 Hosting could migrate successfully my website, A2 Hosting`s support team were always available and they took prompt actions on all my requests such as domain transferring, content migration, installing my previous SSL certificate and etc. As a conclusion I`m so satisfy with my new hosting because I compared A2 Hosting with HostGator (my prior hosting) then I realized that I wasted my time and energy on my previous Host.

Thew Best ..

The folks within your Tech Support group are best defined as Outstanding Pre-K teachers.

They are patient and detailed, they educate and help newbies like myself learn how to work your system.

They make me feel at peace and confident to contact them knowing that I will not get a sarcastic statement in reply. I was with Bluehost for 15 years before moving to A2 earlier this year and I have never been happier.

After a decade with another hosting provider and hearing multiple raves about your great hosting, I switched to A2 Hosting. Your UI is so user-friendly, your documentation is excellent and your friendly and fast support is the best I`ve ever experienced. Wish I`d switched sooner. Thank you.

The man that helped me was very professional and proficient. Was very pleased. I already got the email to approve the transfer and have submitted it. They are an excellent company and my recent call to tech was handled very professionally.

Service has always been excellent, and I`ve been with hem for years now.

My websites have never performed so well. The support team got right back with me when I couldn`t figure something out on my own. Should have moved to A2 a long time ago.

Great work and timely follow-up from the entire A2 Support team. Pleasant and professional all around!

Highly recommended, very responsive customer support and fast compared to other shared hosting provider. <3

We have just migrated three websites to A2. The support team was very helpful and prompt. We are excited by the increased speed of our websites loading on the web and on our cell phones. We are impressed with A2 and their team and very happy with our choice.

I have tried many hosting companies and had problems with all of them (crashed websites, lost backup files, downtime, days waiting to hear back from tech support, etc.) but I have had no real problems to speak of since I have been with A2 Hosting. The problems I have incurred were due to my own limited tech skills (not A2 Hosting’s fault), and their tech support team showed me how to fix them right away. The best hosting company I have found.

Bill C did a great job of identifying the issue and providing a speedy resolution. Many other support organizations would pass the buck and say ``please contact the developer``. I can`t tell you how much I appreciate your ownership of your customer`s issues and going above and beyond to resolve them. I`ll be a loyal A2 customer for the foreseeable future!

This tech, and each tech we have worked with in this process of setting everything up has been absolutely wonderful. There was a little confusion about the advantages of each company`s SSL and it is not clearly marked on your website anywhere. So we were getting different opinions depending upon which tech we talked to and it took a few tickets and lots of discussion to finally discover what appeared to be the best plan of action, but in any case you`re 24 hour support is amazing and wonderful. Thank you very much.

Excellent service. Very good price. Outdtanding support.
Moved here for price and service offer.

A2 Hosting is the best, hands down! Excellent Servers, Fast Support, A+++

I recently signed up with A2 Hosting and am extremely pleased with the level of technical support and performance of my web sites. I would not hesitate to recommend them.

Very quick response. After several exchanges, the issue was resolved, and the replies were quick to come and patient with me in an area that was unfamiliar to me.

5 Stars.
Everyone has been very helpful.

Thank You.

Using VPS services. Migrated 20 websites very quickly. Could not have accomplished without excellent documentation, Knowledgebase and top-notch, responsive tech support. Couldn`t recommend them more highly. Definitely worth the few extra dollars - you DO get what you pay for!!!

Excellent Service! Unlike THRIVE THEMES which seems to have absolutely NO sense of customer service whatsoever.

Migration completed successfully. There was a problem with the largest site not loading, but Josh fixed that quickly. He was very responsive through the process. If this first experience with A2 is any indication of future performance and service I will be a happy camper.

Seriously! It took JUST 7 minutes for an A2 support Agent Matt U to address and respond to my question about a recent (published this morning) report of a WordPress vulnerability that required a specific server-side configuration to secure. Not only did Matt confirm it had been addressed but also provided a link to WordPress.org showing a patch was put in place 24 hours ago.

1) Another reason people need to keep their WP & plugins updated
2) Yet another reason to LOVE A2 - best hosting and support I`ve ever had the pleasure to work with.

Excellent Service - Prompt Response - Beyond My Expectations

Have been very satisfied with the prompt and courteous service of this company

I simply don`t have anything bad to say about them.

We use a VPS from A2Hosting on which we host our client`s websites. There has been zero down-time so far (6 months or so) the performance is MUCH better than any previous host, and the support is excellent.

About the support in particular: I don`t feel like the support techs are just trying to get rid of tickets, drag their feet or are trying to just put the ball in my court, so to speak.
Instead, they`re genuinely motivated to solve whatever issue I have, even if sometimes it might be an oversight on my part and not necessarily having to do with their services.

Their responses are fast and on point, with practical solutions and fast resolution times. That`s what I like the most about them.

switched over to a2 to run magento 2. The switch was pleasant, with great support agents. As site was running, we found out the resources advertised were VERY misleading. IE. only 30 people can visit your site at once before it crashes. When speaking to one agent they said it was based on resources, maybe my platform was heavy, attach cloudfare, etc etc. Next agent told me - thats the limit they set for every single customer before crashing their site and creating errors. I had been on bluehost previously for over 10 years, the only reason i changed was because magento 2 was not yet properly supported - i never had a ``resource capacity`` of only 30 users - which means that any company can not use the plan.

Meanwhile one day my site just crashed. gone. After spending 7 hours, realized someone within a2 had played with the PHP and downgraded it among all accounts across the platform. (when i called them telling them my site had crashed, they couldnt figure it out...). Upgraded the PHP. Next day, search bar functionality gone, all tiers gone, links in my site not working. Spoke to an agent who said sometimes not everything automatically updates, and he will open a support ticket.

So i bought the more expensive VPS plan. Followed instructions over the phone to move over. spoke to agent who prioritized. spoke to next agent 2 days later who told me should be done shortly, but meanwhile needs to fix the issues with the PHP upgrade.

Get an email back from support after the support agent saw all my issues on the site ``we dont see any site issues at all`` and your site is not being upgraded because you never filled out the form at this and this link! Called agent ``yes, its not being done because you didnt fill out that form`` oh, and we cant help you with the site problems now, all we can do is set a backup for a few days ago before PHP was upgraded (BAD idea... always creates many bugs). When i asked him to please help and at least try to see if there was another solution, he said that`s beyond what they do and i could call my developer. I asked if downgrading my php and crashing the site was part of what they do... I believe the agents name was Justin. VERY bad service. very bad experience. will not be recommending.

A2 is super fast and so reliable. We host large events where the client goes from Registration to Hotel Booking and classroom choices all in one visit, without any delay.
They hold true to their Turbo Promise of 99.9% guarantee.
Thank you A2

THANKS MUCH - IN CHICHEWA ZIKOMO KWAMBERI!!!
Now online - just one more little issue - how to send the two files that contain the teaching lessons linked to the website.
For a novice at this stuff, your help has been excellent - friendly and to the point. Well Done!

Thanks for kind support of a2hosting , i hope a2hosting have some coupon for old customer.

Speedy response and great help when you need it.

The issue was a vexing one, and the outcome was not what I hoped for. However, the handling of the matter on the telephone was outstanding in terms of patience, willingness to work it out, and technical and industry knowledge. All in a very pleasant conversation. Almost made me forget that I would have preferred a different outcome, but I now understand the policy better. I do think that the website is misleading in terms of the amount of storage available for my plan.

Excellent Customer Service!

Service is excellent

Awesome, quick service to enable SSL for my customers` sites! Thank you!

I am very relieved to have had this issue resolved in a timely and efficient manner. Thank you.

Laura was fantastic. quick response. understood my needs. :-)

Great , exceptional support team and system .

Great service and incredible pricing for an unmanaged VPS host. Very happy with A2 Hosting.

Very nicely done. Had a site moved and, even though I gave some incorrect info, they worked with me to correct it and get the site up an running. Very responsive to my emails and understood what I was asking for even when I wasn`t technically proficient. Great customer service and a good result.

A2 has once again provided precise instructions. Most helpful

Excellent and diligent service as always!

Top, Top work by all involved when resolving our query, especially James, who i spoke to on the phone today. He is a great ambassador for A2 Hosting.

Whilst we are a small company here in North Wales - UK, we rely so much on your company`s services, so much so that we think of you as GAS IT hosting, because what you offer and do is that much a needed and crucial part of our business.

I never stop recommending you to all my customers, as I have full faith in your products, your services and your support.

Keep up the great work,

Lord Nicholas A. Farrow.

Having used several other hosters, I realized that the most important criterion in choosing a hosting company is User Support. Ignore it and perish.

A2hosting`s user support excels in dealing effectively with everything. Even when the problem is exogenous, they provide guidance on how to deal with it and solve it. ``Washing hands`` is not in their agenda.

That, combined with a comprehensive product offering and a solid infrastructure, makes me feel confident and helps me keep a good face with my own customers, whose websites I host at a2hosting.

Awesome hosting and support. Best so far

My WordPress sites kept going down and I didn`t know why. I was worried that I would have to switch hosting providers. But A2 Hosting provided fast, friendly reply and an effective resolution to the issue the very first time I contacted them about it - even though it was 1 am! This reconfirms my opinion that this hosting company is the best!

Best goodguy

For six years I worked with a host that often earns the number 1 spot on ``best web hosts`` sites for small business. However, I felt it time for a change when they over billed me for the second year (renewal rate higher than current published). Also, ``longer than usual wait times`` had become normal for tech support. And tech support, once excellent, had degraded to the point where after waiting 30 minutes for a tech, another 30 minutes ended with him insisting that bandwidth would automatically scale, despite clear evidence and their warning that my bandwidth was being throttled. So goodbye to InMotion, and welcome to A2.

I had one emailed question for tech support, not urgent, that was answered promptly. The user interface is clean and pleasant, which the previous host somehow wasn`t. And perhaps most refreshing, with standard plan (no turbo), Wordpress is noticeably faster, to the point that I immediately set about making hundreds of changes that would have a nightmare of wasted time on the previous host.

My first web host change and WordPress migration and all was complete in HOURS with the help of A2 tech support. The KB articles had me 99% there and then an email to support had it working in a very short period of time. No site downtime on top of all that. The performance of the site is MUCH faster than Bluehost was also. Great first impression.

Suppose terrible, I was forced to stay where I was. Siteground is really an example of service.

Outstanding Customer Support!

I spent far too long with lesser hosts, not knowing that a company like A2 was out there. Not only are their servers far superior to my previous hosts, but their support has been top notch.

Server speeds - Exceptional for shared plans. Where I may have waited 5-7 seconds with other hosts, it`s nearly instant with A2.

Back end - The client area is informative, easy to navigate and offers an at-a-glance elegance that is superior to my past experiences.

cPanel - You can`t go wrong with cPanel. It`s the best out there, and A2 uses it.

Support - This is where I find A2 above and beyond anyone else I`ve ever used. I`ve never waited more than a couple minutes for either phone OR chat support. (My last hold time for chat support with my previous host was almost two hours.) When using phone support (I spoke with Rob), he didn`t make me feel as though I were a burden. His attitude and demeanor were that of a friend offering a helping hand. He was knowledgeable and didn`t have to put me on hold to research material. All of this goes a long way when trying to fix something. I used chat support once (can`t remember who I spoke with, unfortunately) and I had three issues. All three were fixed in a timely manner with no problems.

Flexibility - I made the mistake of purchasing a new domain with my previous host not realizing that within a few days I would decide to drop them, and in a hurry. While swapping to A2, I forgot about the domain being non-transferable until it`s 60 days old and I had already paid the transfer fee. A2 immediately got in touch with me and asked if I wanted the refund. I didn`t have to initiate contact or fight for my money...they made me aware of the situation and asked how they could fix it. I responded to them and asked if they could just keep the money and transfer the domain after the 60 days was up. They said that wouldn`t be a problem and to get in touch with them.

A2 has gone above and beyond, met every expectation and overall impressed me. I`ve used other hosts before that were nowhere near this level of service. As a matter of fact, I thought their sub-par standards were the norm. This made my experience with A2 jaw-dropping at times. A breath of fresh air. They`ve earned a lifelong customer with me.

The only 4 stars I give these guys is for support. While their support is ALWAYS courteous and ALWAYS helpful, I find response times can be a bit slow at times. However, I`ve been a client for them for well over 5 years, and I have no intention of going anywhere else. Thank you!! A2 is one of the greatest hosting companies I`ve dealt with.

Rob was terrific today helping to straighten out my login issues. He was friendly, patient and most importantly he fixed the problems that were keeping me from logging in to Wordpress. I don`t exactly understand what the problem(s) was/were but Rob quickly got me up and running - thanks a bunch!!! I have my new favorite IT person!

I do want to give a shout out to A2 Hosting. I researched many alternatives and feel I made the best choice for my needs. I did a couple of live chats that helped me decide, great customer service before I paid a penny. I read reviews on outside websites, and I like your concern for environmental issues. I look forward to getting my site up and running! Thanks!

Once again, a2`s support team was on top of my request. My request concerning an email problem was addressed withing minutes of filing the ticket and receiving the initial acknowledgement of the receipt of the ticket. The support team is very knowledgeable. Replies are informative and helpful.

Great service for enabling the Let`s Encrypt on my account! This web hosting company is the greatest!

Excellent support thus far in the migration process. Your service department has been extremely patient and understanding especially with somebody who has extremely limited knowledge with computers (reality - no idea what i am doing). Thank you very much.

5 star service - 10 out of 10

I have only had the service for a week but so far the customer service is absolutely fantastic! Every time I needed any help getting everything migrated over to A2 they were so fast and efficient in helping me with any issue.

The service provided is amazing, the speeds we get are faster than any of the other hosting services we trialled and are extremely good value for money. A2`s support though, is the best I`ve dealt with from any internet service!

This was tested recently when we had some serious external issues with our VPS: The support staff were always reachable, even in the middle of the night, via phone, instant message and their internal ticket system.

We`ve all dealt with support staff who are condescending and unwilling: our experience with Scott from A2 was the complete opposite!!
He was extremely knowledgable, listened to our problems and solved everything within his remit quickly and efficiently. After that the problem was escalated to the tech team and Sandeep performed like an absolute boss, solving multiple tickets and really going beyond the call of duty, even contacting third parties to fix all of our problems.

As far as I`m concerned this is exactly the sort reenforcement you need from a company that handles such a vital part of your business. I will recommend A2 to anyone I come across.

Bill listened while I fully explained my issues before he immediately started solving my problems - which he did quickly while explaining how & why. Superior service!
Edward Thorpe

I had a question about something a security plugin suggested and A2 pointed me to a couple of articles that answered my question and saved me from doing something that very well could have caused me additional problems in the future. The response time was excellent so that I didn`t get impatient and go ahead and do something reckless while waiting for a day or two for an answer. I have had that happen with another hosting company which really angered me. Their service has been excellent.

Ive been with A2 for well over a year now and to be honest never used to be a fan of the support as it always referred to a help page and then was left to sort it out. Recently however they seem to have moved up a gear and now the support is excellent,often fixing problems instead of directing me how to fix them. Speed of response has greatly improved as well. 5 stars from me

Having recently moved my website to A2 Hosting from a different provider, I am simply gob-smacked by the level and the quality of support I am now getting. Where previously I`d be lucky to get chatting to a support person within half an hour, so far it`s taken just a few minutes. Where previously I would be lucky do get a response to a non-interactive support request within a few days (the response being generally not too helpful), I now had a couple of occasions of exchanging emails with A2 Hosting`s support within a day -- all their responses being extremely helpful and friendly (also a change!). I had another example just today. Submitted a ticket to have ``Let`s Encrypt`` SSL certificate installed on my website and its two subdomains and, it being 3a.m. at Michigan, did not expect much to happen in a hurry. Instead an email arrived within 15 minutes saying it was done.

Technically, A2 Hosting give me all I want (as an old hand Unix/Linux user I am happy to have ssh access and to do my own bash/Perl/PHP scripting) -- hat`s no different from what I had before.

Cost-wise the new service would have been a bit more expensive, except that A2 Hosting have incorporated Let`s Encrypt into their offering in a very sensible manner -- you just have to ask them to enable it. So I`ll be saving money too.

And so far, at least, machine response seems to be better too. So all in all, I am one very happy customer!

Fast support, awesome!

These reviews are EXTREMELY FAKE!!!! It`s January 13, 2017 and there are numerous reviews going all the way through to OCTOBER 2017. This company is clearly a SCAM!!!!!

Service is exponentially better than Arvixe. Websites have actually been online for more than 6 hours with no interruptions! What a novel idea?!

a2Hosting, tiene un excelente servicio de soporte. Excelente servicio

The transfer of my sites was quick with no problems and the support solved new issues with dedication.

I am really so impressed with the support from A2. I moved my 10 sites, which was a big decision, but they handled the whole transfer so it was a breeze and I`ve had a couple of issues since logging into a couple of sites, and each problem has been dealt with swiftly via the ticket system. I am so happy I moved to A2 and want to thank the Guru team for their amazing support. Would recommend your service in a heart beat!

Extraordinary support - in last 15 years i had experience with various hosting companies ... but A2 really know how to save a day... keep up the excelent work !

Very helpfull support! Thank you! Solved my problem as quickly as possible!