Wirenine offers a range of VPS and shared hosting plans, founded in 2004. Main aim is to provide customer satisfaction by providing quality hosting solutions. Perfect hosting for beginners or existing customers. Company offers 100% uptime guarantee for network connectivity as they have multiple network connections to ensure redundancy with backup power supplies. Hosting package comes with excellent features such as shared hosting run on servers with SSD, entry level option allows 10 gigs of storage, unlimited bandwidth, Cpanel with VPS hosting, KVM virtualization and more. Support is available 24/7 via phone, live chat, email, provides a blog for self-help and other valuable information. Server specs identified even on shared hosting.
About 4 years ago I switched from kvchosting to wirenine. The performance improvement is so huge that I was extremely happy. So I not only renewed the plan but also upgraded to high level plan at $45/month. However the support is getting worse and worse, high priority tickets are not answered in time. Email server refused my connection now and then, which is never fixed at the root. When it happens, my tickets usually takes hours and hours to get a short response asking more info, which has been in the original ticket because of many times of previous occurrence. Meanwhile I can only wait pathetically since email is critical to my business
Good speed, bad support trends down. Moved my website away although there are 7 months of hosting left (worth over $300).
Hosting platform isn`t bad, but their support is terrible. I got auto-billed without my knowledge and no one, including the CEO, would answer my support inquiries. Had to open up a PayPal case to get my money back.
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