Hostrocket was founded in 1999, is very popular web hosting firm. Their headquarter is located in Clifton Park, NY. Since its inception, company has been providing outstanding hosting solutions such as website hosting, shared SSD hosting, Reseller VPS hosting and dedicated hosting. Their data centers offer high uptime and unmatched reliability. For network security, they have DOS and DDoS attack prevention. On-site staff is available 24/7 to handle the technical issues including hardware, software, and networking. Currently, Hostrocket is providing hosting services to around 50000 websites. SSD shared hosting is a perfect solution for individual or business website. With their reseller VPS hosting get Cpanel for website manager and webhost manager for web hosts and server administrator.
Dedicated servers provided by the company offers the following features if you any of their package. I buy them, enjoy these features and would like to recommend the same to others also as they prove very effective in web hosting. The features offered are;
* First of all they offer you with their 24 hrs excellent customer and tech support.
* Secondly, they offer you Bandwidth of 100 TB Tier 1
* 99.5% Great uptime- you may find that your servers are always up, they rarely go down.
* Replacement of the hardware if you are not satisfied with the same and that too also include replacement of the hardware in 1 hr at free of cost.
* Upgrades in the packages are available
* Operating Systems- Ubuntu Linux or CentOS
With the efficient features, the services offered by the company are also very fruitful to their clients. Their customer and tech support is very good. They always try to satisfy their customers like when I face any kind of issue, they always revert in a prompt manner and with suitable and accurate solution. I really like that.
The main reason behind choosing this provider is the Softwares they offered for support. I am a software developer and having own software company. I have a website and to host the same I need a provider so I buy the package of this provider as it offers different softwares;
* AwStats web statistics
* Webalizer web statistics
* SSH access
* CRON Abilities
* PHP 5 with suPHP
* MySQL 5
* Perl 5
* Microsoft Expression Web Support
* GD / ImageMagick
The prices of the plan are quite cheap. It is available at 19.95$ per month. If I am getting so many things in such less price, then why I should go anywhere else. Great services.
All the web hosting companies offer something additional in terms of features but I like this company as it offers yes something but a little bit different. They offer hosting features;
* Web-based file manager
* Custom error pages
* Server side includes
* Streaming audio/video capabilities
* Perl module installations at free of cost
* URL redirection
* Hotlink protection
I always want a company who may offer great features in the context of e-mail, as I deal with my clients via e-mail so it is important for me to have great e-mail features which helps in the working of my business. I buy one o their shared hosting package and the provider offers;
* Unlimited forwards
* Unlimited Aliases
* Unlimited mailing lists
* Web-mail access
* Integrated spam filtering
* Unlimited POP3 E-mail accounts
* Unlimited IMAP Email Accounts
* Unlimited auto-responders
Shared SSD Professional Hosting package was using by me from last two years and I am pleased with the package as it offers great web hosting features such as;
General web hosting features
* Unlimited FTP Accounts
* Backups of the site via cPanel at free of cost
* 24 hrs excellent customer and tech support
* 99.5% Uptime Guarantee
* cPanel (control panel)
* 20 GB of SSD RAID Storage
* Bandwidth capacity of 300 GB
* 1 Domain name at free of cost
* Money Back guarantee
* Unlimited Sub-domains
* Unlimited Databases
My website was hosted by this provider around few months back and then I have decided that I will change my web host to other as I was not satisfied with the services they offered. I buy one of their web hosting plan at 5.99$ per month which is quite reasonable amount but in this plan the provider promised me to offer so many features in unlimited qty. such as websites, bandwidth, disk space but actually these things were offered in a very limited qty. and this is not acceptable. If you cannot fulfil your commitments then why are you promising for the same...this is disgusting? And with their unlimited features they also promised to offer their excellent customer and tech support to be offer for the whole day but it’s very disappointing that their support was not offered even for a second. So many issues occurs again and again and I was trying to reach their customer care but they were not available for my help...everything is just ridiculous...please try to avoid the company as they may not help you in offering anything.
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The support offered by the provider in terms of customer and tech is really great. Whenever I face any kind of issue or if I want the answer of any query I just called them or send them a mail and they revert instantly with the very good answer or with the satisfactory solutions. In all, they satisfy me a lot and it’s like that they know their main goal which is Customer Satisfaction. I really applaud them for their excellent customer service.
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