1st - my card when I tried to pay hosting was marked as `Fraud`
2nd - I get in touch in live chat with somebody who`s name is Iva B.
I was asked to talk, then to send my mail, than to make call to my office phone in the profile in 01.00 am!
She said the problem is that she don`t like that my ip is different than the place shown.
I told her about vpn, but she don`t have an idea what is it. (lol)
That`s what we call `support` in IT company.
Then i spent almost half an hour asking to delete my account and private infromation.
Finally she agreed when i said I will never will use this services!!
it`s look like I`m talking to Zimbabwe IT support , not USA.
Sorry ,Zimbabwe support looks better.
It`s a shame to do so with your clients.
Wish everyone not to choose this!!
Pay more and make a deal with reputable companies NOT fastcomet.com !
Klaus
I totally messed up by deleting all my webspace in order to put up a new website. I didnot know how to solve this and asked the helpdesk to help me out. And they did! Within 30 minutes they put back a back-up of my website. Additionally they also repaired the MySQL - settings, so everything is fully operational again. Further, I have asked them to help me out to send out my e-mail via an external e-mail server. They also did this very fast. FastComet is a great provider...they are blazing fast and nice to communicate with. Thank you guys for your wonderful service!
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