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StartLogic Review

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Detailed Review

Startlogic established with a goal to deliver the best value and superior web experience to small businesses. Currently, the company is serving around 50000 clients by providing world class services around the world. Also, they have reliable and advanced infrastructure that results in powerful performance. It is an eco-friendly hosting provider that operated by 100% wind energy. Their builders make hosting easy and quick without any experience necessary. Customers can easily maintain their sites and due to highly secure data centers, their website is always safe and secure. Besides this, special agents are available 24/7 via chat or phone and with company’s free email account features can add a personal touch to client’s communications.

StartLogic Users Reviews

Rating 2.9 (14 reviews)
Loyd
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May 12, 2014
I really appreciate the staff members...

I really appreciate the staff members of Startlogic.com. From the beginning only they were very supportive and helpful. They always provide the right direction and proper guidance in context with the setting up of the website and clarified all the queries whatever I have. The thing which I like most about the provider is that their advantages are excellent and their set up is quite easy. I would like to recommend the provider to everyone.

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Ali
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February 3, 2014
The support they offer to their...

The support they offer to their clients were excellent as sometimes website loads slower than usual but not to worry as I contacted their customer care and they solved my problem. There supporting staff are always available online 24X7 so they are very quick with solutions.

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Emerson
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January 30, 2014
the phone staff of the company...

the phone staff of the company is very helpful and is very quick to provide you appropriate response. They also allow you lock in your account so that you can gain evidence to support your claim. They also count the e-mails, which they send you. With this they can also show you a screen shot of the online process.
Overall, their web services are good when you are happy to use them.

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Leighton
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January 25, 2014
In your web hosting package, if...

In your web hosting package, if you have domains which are active and suppose you do not make use of the hosting and if the hosting expires and then the domains then there are chances that you will lose all. Company may close your account and change your DNS also because they were unable to separate a client account of the hosting. Next thing If you were not happy with their web hosting service then either you have to transfer everything or the next option is that you may have your domains down... this is possible until and unless they create a temporary account for you so that you can move your active domains.

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Jaidyn
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January 24, 2014
When I buy the package of...

When I buy the package of the provider, I paid to them for back-up restoration service also. After some days, there was a problem developed in my web page when the flash pictures were accidentally deleted. Now I need it to restore the problem pages, so I asked them for the same. They told me to wait for 5 days. I got this feature but never used it. So, I need their help. But in return, I got excuses, not results. They tell us that we are not technicians, so how we can fix the problem. Then I ask the contact info of the president of the company. No one knows who he/she is or how to reach him (her).They also told me they backup on regular basis, date was 3 Oct, when the last file was backup. Today is jan 24. And according to them, they call that good service?? Please beware of them.

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Dominique
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January 17, 2014
I came to know about the...

I came to know about the web hosting provider startlogic on some advertisement on a web site. The advertisement was regarding one year plan in which company was offering a huge discount so I grab the opportunity after analyzing and go through their reviews that start logic was a better web host than my previous one. During the first few months, everything was going smoothly, but I started facing the problems as my blog`s traffic was increasing (around 2,000-3,000 visits per day). There are three major issues which I face with the company,
first was their server`s uptime. Most of the time I saw a message on my website "web page could not be loaded" or there is some error in loading of page. Due to this critical issue, I not only lose potential visitors/earnings, but some of my pages also deindexed by Google.
Second issue is with their customer and tech support. The company provide the facility and allow their clients to reach them through chat, e-mail or phone but they could not address or fix the problems that I encounter. However, their support answers were fast sometimes but most of the time, it`s I who resolved the problem instead of their technical support.
Third issue arises in context with security. Actually I feel that my site load`s very slow and also experienced an SQL injection attack. I was wondering why. So, I checked the codes and found that the commands were injected. Their technical support could not help me out to get rid of this problem.
After facing these issues various times, I have decided that it will be better for me to transfer to a better, worry free, hassle free web hosting. No doubt, they offer cheap hosting solution but if you did not get for what you pay, then it is totally worthless.

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novice
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January 8, 2014
I am a novice, and had...

I am a novice, and had never created a website before this. So, no exp in this line. But I was surprised with the services of this provider; in fact it was amazingly easy to get a website up and running using their Drag and Drop Site Builder. They have contacted me one time by phone and ask if I needed any help, and their customer care representative was extremely helpful in answering the few questions I had. I also found that they were available all the time, but the good thing was that they do not bother me with too many calls or emails to promote their other products, like other companies do.

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Kai
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January 4, 2014
I was a customer of startlogic...

I was a customer of startlogic from last 3 years. And during these 3 years, I didn`t see this kind of nasty and down support and service. Few days ago only I have decided that I will replace my old account with the new one and I face multiple problems regarding folders, databases transfers and domains.

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Loyd Pagdalian
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October 17, 2013
Startlogic.com is such a good provider...

Startlogic.com is such a good provider that it offers you web hosting and customer support which your web hosting company required. It is mostly seen that the other web hosting providers who don’t develop a particular type of website were also unable to host the same. With this, it also offers 24 hrs customer supports.

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Letizia Joseph
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May 29, 2013
I was a customer of this...

I was a customer of this provider from around 5 years and suddenly I found that in my account all the files were deleted and my account was pendant by them because I don’t follow the point 12 given in their terms and conditions.

Around 3 years ago, I signed up for an account named as prologic with a limit of 10 GB. When two years passed away, space capacity was increased to 300 GB limit. In these two years, this plan offers "unlimited" space capacity. Few months ago, due to using of disk so much they have suspended my account and I was having only 48 GB out of 300 GB space limit. From last 7 weeks they were not able to reply me correctly the reason of deletion of my website which contain 1000’s of photos, they only mention one thing "thousands of other web sites may get affected by each website as every site has the capability to affect others in a shared hosing environment.

My account was terminated by me without any notice and now I am in such condition that I cannot update my support ticket.

For low traffic they offer good value, but the question arises here if users are not allowed to use it then why they offer "50 GB OR 300 GB of storage" and sometimes "unlimited" storage?

I would like to recommend that all the users who will going to use the web hosting service in future are required to read the terms and conditions of the company very carefully.

If you people are interested then I think we should continue this discussion through email.

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Letizia LA
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May 26, 2013
To host large no. of websites,...

To host large no. of websites, I was using the services of Startlogic.com over the past few years. They provide proper back end and their support is readily available for 24 hrs and their staff is also very knowledgeable and helpful as you need any kind of assistance ranging from the technical problems to Word press, they were available for you.

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Mancuso Letizia
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February 21, 2013
Due to some good features and...

Due to some good features and facilities such as good prices, easy usage of Drag and Drop Site Builder and their instant response to the problems, whenever they occurs, startlogic.com is just fine. I think its average and the reason behind this because I face several issues in the context of Mac which was used by me. If it is consider by the designers then I have a question. Some up gradations were done recently by me to Weebly by which I have to do editing also which frustrate me a lot. But the same problem is there even I have tried to use different web browsers.

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Joseph Kolarova
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July 11, 2012

In the terms of web...

In the terms of web hosting and affordable prices, this company just rocks.


For the users who don’t have IT background, for them VDeck is just a simple way, with this support and the F&A are also not in the form as they must be.


To gain more relevant and primal experience they required, there must be some changes in the VDeck as everyone who purchased a web hosting is not an IT User.


With all this it offers good prices and the excellent level of customer as well as tech support and with this I don’t face any issues with the uptime also.

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Simona
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June 13, 2012
I was connected with this company...

I was connected with this company from last four years; in the beginning I found everything was ok. I got good level of customer as well as technical support to keep all the things up and properly running. After getting great support, second domain was added by me and then I add the third one but the last one means third one cannot be live and due to that a viewer moved to the second website by URL. If the second account deleted then only the third domain could live. And due to this, for four years my website and on all the e-mail addresses associated with it are deleted rapidly. The reason mention by them: amount not paid. Warning sent on e-mail address which was not valid for more than three years. From last three days I was trying for my domains in order to get back to me as I want to transfer them and regarding this I called them around three- four times and they revert yes but unfortunately they have done nothing. It was very frustrating. I was having a back up of everything but I don’t have the domains return control with me. When I called them fifth time then my domains are completely parked, but after this also EPP code was not given for the new web host. Please avoid this provider.

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