March 17, 2014
R4l.com...it’s a terrible web site. Whatever...
R4l.com...it’s a terrible web site. Whatever info they gave on their website related to the web hosting may be not very right. When I saw their website, I have seen some info related to hosting and then I purchased one of their web hosting packages for hosting my private as well as commercial web sites. By profession, I am a web designer and web developer too so I have two websites, one private and one for business use. So, I am in the need of a web hosting provider who may offer great web hosting packages with excellent features and great level of customer support at reasonable prices. Thus, I check the web sites of almost all the top web hosting companies on the net, read their customer reviews and then think and analyze them so that I can take the right decision in the context of choosing the correct web hosting company.I chosen r4l.com and here I go wrong. I have taken the wrong decision by choosing this wrong provider. After being purchased one of their web hosting plans, the features which they promised to offer in the starting were actually not offered by them. However, some of the features I got for my site, but which I required on priority and the most important do not offered by them. Their commitment was not completely fulfilled by them. With this, they promised to offer me their 24 hrs customer support, but they are not doing so as whenever I try to reach them via live chat, phone or e-mail, they never respond to my queries very well and fast, sometimes they respond but that either was too late or either their response was not very good. And sometimes one more thing happens if they were unable to resolve the minor issues on time, then the same issues becomes very major and big ones by which my web site was adversely affected. The kind of support they offered to their clients was not at all satisfactory. In my opinion, r4l is not a good and reliable web hosting provider. And you should try to avoid it.
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